Terms of service

This page is a draft that has not yet been reviewed by a lawyer. It describes how the service works today, but it may change before it is final.

These terms apply when you use the ClockZone app and website (the "service"), run by [operator name not set] , [operator address not set] ("we"). Please read them together with the privacy policy.

1. Who these terms are between

Managers who create a company accept these terms for themselves and for the company they represent (the "employer"). Employees use the service under the arrangement their employer made with us; by signing in they agree to these terms as far as they apply to them.

2. The service

ClockZone records working time from the position of a phone relative to work zones that the employer draws on a map, and presents it as timesheets. The service is in early access. Features can change, and we may add or remove some of them. We will not remove the ability to export your records.

3. Accounts

• Give accurate information and keep your password secret. You are responsible for what happens under your account.
• Managers create the accounts of their employees and are responsible for giving them only to the intended person.
• Tell us promptly if you think someone else has access to your account.

4. What employers must do

An employer who uses ClockZone is responsible for using it lawfully. In particular the employer must:

• tell employees, before they are recorded, that ClockZone is used, what it records and why;
• meet the legal requirements for recording working time and for monitoring employees where they work, including any duty to consult employees or their representatives, or to obtain consent where the law requires it;
• draw zones only around workplaces, never around homes or other private places, and use the records only for working time;
• not use ClockZone to follow people outside their working time or to record people without their knowledge.

5. Acceptable use

You must not:

• falsify a location or a time, for example with fake-location software, or ask someone to do so;
• try to get into another company's data, or to disturb or overload the service;
• test the security of the service without our written permission (if you find a weakness, please tell us at [contact email not set] );
• copy, resell or build a competing service from the service itself, except for your own records and exports.

6. Accuracy of the records

Phones and satellites are not perfect. Positions can drift by metres, a phone can be off or without permission, and some phones stop apps in the background. ClockZone is built to flag doubtful entries and lets managers correct them, but it does not guarantee that every record is complete or exact. The employer is responsible for checking the records before relying on them, for example for payroll, and for any record-keeping the law requires.

7. Your data

The data in a company belongs to that company (and, where the law says so, to the people it is about). We use it only to provide the service, as the privacy policy describes. You can export your hours as CSV at any time. When an account is closed we delete the data as the privacy policy describes.

8. Availability

We aim to keep the service running but cannot promise it will always be available. If our server is unreachable, phones keep recording and send their entries when it is back, so a short outage does not lose time.

9. Fees

No fees are charged during early access. If we introduce fees, we will tell you in writing beforehand and they will only apply from the date we state; you may close your account instead.

10. Ending the service

• You can stop using the service at any time. To close a company and delete its data, see Delete your account.
• An employer can switch off any employee; that person can then no longer sign in.
• We may suspend or end an account that breaks these terms or puts others or the service at risk. Where we can, we tell you first and give you the chance to export your data.

11. Liability

The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, or for loss caused by inaccurate or missing records, a phone that did not record, or use that breaks these terms. Nothing in these terms limits liability that cannot be limited by law, such as liability for intent, gross negligence, or injury to life, body or health. Our total liability for any claim is limited to the fees paid for the service in the twelve months before the claim.

12. Changes

We may change these terms. If a change matters to you, we tell you in the app or by email before it applies; if you do not agree, you can stop using the service.

13. Law and place of dispute

These terms are governed by the law of [operator country not set]. Mandatory consumer and employee protections of the country where you live remain unaffected.

14. Contact

[operator name not set] , [operator address not set] , [contact email not set] .